STUDIO TERMS & CONDITIONS
1. Portrait vouchers and promotions both electronic and physical are non-refundable. Your Portrait appointment must be booked within 3 months of purchase or receipt of your voucher.
2. Clients must be over 18 to take part in one of our Xperiences. Persons under the age of 18 may only attend with a parent or legal guardian present.
21. Please be aware that on rare occasions due to unforeseen circumstances we may be running behind. We will endeavour to keep this to a minimum however delays on occasions can occur.
22. IMAGE STORAGE: Ordered images will remain on file for one year from the date of the portrait session. Unordered images will be purged after 30 days from the date of the first viewing.
23. However, in the unlikely event that the images are lost, stolen, damaged or destroyed within or beyond our control, Photographer’s liability is limited to the refund of all payments received, or a reshoot can be scheduled at no additional cost. The
limit of liability for partial loss or damage of originals shall be a prorated amount of the total amount, based on the percentage of originals lost or damaged.
24. We will endeavour to provide a pleasing colour balance but cannot guarantee exact colour matching owing to anomalous reflectance caused by a combination of certain dyes and materials especially manmade fibres. It's sometimes impossible to record on film/digital file the exact colour as seen by the human eye.